Process
Every case follows a disciplined five-stage framework. You always know what we are doing, why we are doing it, and what to expect next. No surprises, no runaround.
We review your case under strict confidentiality. You provide transaction records, communications, and any documentation related to the loss.
Our analysts trace fund flows across banks, payment processors, and blockchain networks to identify recovery pathways and liable parties.
We work with licensed counsel and regulatory bodies where appropriate, preparing evidence packages for civil action or formal complaints.
Through negotiated settlements, chargebacks, regulatory intervention, or court orders, we pursue every viable route to asset restitution.
You receive a full case report documenting findings, actions taken, and recovered amounts. Ongoing monitoring is available for complex matters.
The more complete your documentation, the stronger our investigation. Don't worry if you don't have everything — our intake team will guide you.
| Case type | Duration | Notes |
|---|---|---|
| Chargeback / card dispute | 8–12 weeks | Fastest pathway when card payments were used |
| Wire recall (within 72hrs) | 1–5 days | Emergency intake required — contact us immediately |
| Crypto exchange freeze | 4–12 weeks | Depends on exchange cooperation and jurisdiction |
| Cross-border litigation | 6–18 months | Complex cases with multiple jurisdictions |
| Ponzi collective action | 8–14 months | Creditor pool distributions via insolvency |
847 reviews
Reviews from verified clients who engaged our recovery services.
Michael T.
Local GuideI lost over $90k to a fake crypto trading platform. Blackstone traced the wallets within days and coordinated with an exchange to freeze remaining funds. Recovered the majority within 4 months. Professional, transparent, and never pressured me for more money.
Sarah K.
My broker blocked withdrawals after I deposited $35k. Blackstone identified the clone firm and filed regulatory complaints. They recovered most of my funds through a chargeback pathway I didn't know existed. Highly recommend.
David R.
Local GuideI was embarrassed to come forward about a romance scam. The team treated me with complete respect. They traced crypto transfers and built a case that led to partial recovery. Honest about what was possible from day one.
Elena M.
Ponzi scheme collapsed and I thought my retirement was gone. Blackstone's forensic team mapped the fund flows and joined a collective action. Substantial recovery achieved. Worth every penny of their fee.
Certifications & Compliance
Blackstone Recovery maintains the certifications and compliance frameworks expected of a professional financial investigation firm handling sensitive fraud cases.
Certified information security management ensuring client data, case files, and financial records are protected to international standards.
Full compliance with EU General Data Protection Regulation. Client data processed lawfully with strict access controls and retention policies.
Association of Certified Fraud Examiners membership. Our investigators hold CFE credentials and follow professional investigation standards.
Adherence to global anti-money laundering and financial crime compliance frameworks across all case work.
Team certifications in AML specialist programmes enabling effective liaison with financial institutions and regulators.
Secure handling of payment dispute documentation and client financial data in accordance with payment card industry standards.
All certifications subject to annual audit. Verification documentation available to engaged clients upon request.
Every day you wait, stolen funds move further out of reach. Get a free, confidential assessment from a senior investigator today.
Start your case now
Email us directly or complete our secure enquiry form. Response within 24 hours.
cases@blackstone-recovery.com